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Actions

Actions are what your automation does when it runs. After your trigger fires and any conditions are evaluated, actions execute the actual work. Open any automation in Automation from the top navigation and click Add Condition, Record or Action to add an action.

Available actions​

Send Email

Send email notifications

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Webhook

Call external APIs and services

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Mutations

Create, update, or delete records

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Update Trigger Record

Modify the triggering record

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Logger

Log messages for debugging

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Action types summary​

ActionPurposeCommon use cases
Send EmailSend email notificationsWelcome emails, order confirmations, alerts
WebhookCall external APIsSync with third-party services, trigger external workflows
MutationsModify database recordsAuto-assign values, create related records, cascade updates
Update Trigger RecordModify the triggering recordSet status, update timestamps, increment counters
LoggerLog output for debuggingTest automations, audit trails, troubleshooting

Adding an action​

  1. Click Add Condition, Record or Action below any block.
  2. Select Action.
  3. Choose the Action Type in the configuration panel.
  4. Fill in the action-specific settings.

Using variables in actions​

All action fields support variable interpolation. Reference data from:

  • Trigger: {{triggerAlias.field}}
  • Records: {{recordAlias.field}}
  • Variables: {{variableName}}

Example:

Send Email:
  To: {{customer.email}}
  Subject: Order #{{order.id}} confirmed
  Body: Hi {{customer.name}}, your order is ready!

Multiple actions​

Add multiple actions to run in sequence:

Trigger: Order completed
├─ Action: Send Email to customer
├─ Action: Webhook to inventory system
└─ Action: Logger for audit trail

Actions execute in order from top to bottom.