Webhook

Call an external HTTP endpoint to sync data or trigger other systems. Add it from Add Condition, Record or Action → Action → Webhook. Every field supports {{template}} tokens.

Request

Field	Required	Description
URL	Yes	The endpoint to call (for example, https://api.example.com/webhook/{{trigger.id}}).
Method	Yes	GET, POST, PUT, PATCH, or DELETE.

Authentication (optional)

Method	Fields
None	—
Header Auth	Header name and value (for example, x-api-key).
Bearer Token	The token, sent as Authorization: Bearer ….
Basic Auth	Username and password.

Request headers (optional)

Add custom headers as Key / Value pairs. Values support {{template}} tokens.

Request body

Shown for POST, PUT, and PATCH. Choose the body mode:

• Raw JSON — Write the JSON body directly.
• Key-Value — Build the body from key/value pairs.

Response

Choose how the response is handled:

• Fire and forget — Send the request without capturing the response. Use it for notifications and logging.
• Wait for response — Wait for the reply and capture it for later steps.

When you wait for a response, configure:

Field	Description
Test webhook	Send a live request with the current configuration. The captured response populates the schema for Select from response mode.
Schema source	How to shape the response: No response needed, Select from response (requires a test first), or Define custom schema.
Response name	The alias used to reference the response downstream (camelCase, for example webhookResponse).
Response required	Turn on to fail the automation if the response is missing.

Define custom schema

Map each response field to a name you reference later: a Key, a Type (string, number, boolean, object, array), a Map to path (for example, response.data.id), and whether it is required.

Example

Action: Webhook
  URL: https://crm.example.com/api/contacts
  Method: POST
  Authentication: Bearer Token
  Body (Raw JSON): { "email": "{{customer.email}}" }
  Response: Wait for response
  Schema source: Define custom schema → id (string) ← response.data.id
  Response name: crmResponse

Related

• Actions overview — All action types
• Mutations — Store webhook response data
• Builder interface guide — The value picker